All our online services
We would like to make all residents aware that from 10am until 1pm on 31 August we will be unable to accept any payments online or via phone as essential maintenance is being carried out by our payment provider.
We apologise for any inconvenience that this may cause but we will be working closely with our partners to help minimise any disruption.
Whether you want to make a payment, report a problem or request a service you can do it online anytime through this website.
Most popular
- Pay council tax or housing rent or other council bill
- Find your refuse and recycling collection day: type your address or postcode into the Your West Lancashire panel on the right of this page
- Report a collection problem or request a new bin or bag
- Search and view planning applications
- Report a council house repair
- Comment on a planning application
- Join the housing register
- Pay a parking fine (PCN)
- Report fly tipping
- Council Tax - tell us about a change of circumstances
- Your West Lancs - find information about your property and where you live. Type your address or postcode into the Your West Lancashire panel on the right of this page, or visit Your West Lancs to find out more.
Refuse & recycling
- Find your collection day: type your address or postcode into the Your West Lancashire panel on the right of this page
- Report a missed collection
- Request a new bin, box or bag
- Sign up and pay for the garden waste collection service
- Book and pay for a bulky item collection
- Ask for assistance with your collection
- Clinical waste domestic collection - request a collection
- Clinical waste - request a commercial collection
- Trade waste collection enquiry
- Trade waste report a collection problem
- Fly tipping report
Planning
- Search and view planning applications
- Submit a planning application (external link)
- Comment on a planning application
- Planning application forms
- Pay for a planning application
- Report an alleged breach in planning control
- Make a pre-application enquiry
- Submit and pay for a building notice, full plans submissions or a regularisation certificate
- Make a planning enquiry
- Planning and building regulation documents photocopy request
- Pay a photocopy request fee
- Join our consultation database
- Apply for street naming and numbering
- Apply for conservation area grants
- Apply for a tree preservation order
- High hedges complaint
Bills & benefits
- Pay council tax or housing rent or other council bill
- Benefits calculator
- Tell us about change of address
- Council Tax - tell us of change of circumstances
- Benefit fraud reporting
- Bills and benefits - enquiry form
- Council tenants' insurance pack request
Housing
- Pay your Council house rent
- Report a repair to your council house
- Make a housing enquiry
- Request a rent refund
- Rent statement request
- Rent a council garage
- Council tenants' insurance pack request
- Report a nuisance neighbour
- Join the housing register
- HomeFinder (external link)
- Home care link lifeline alarm enquiry
- Report an empty home
- Homes in poor condition - report
Leisure & recreation
Environment
- Fly tipping report
- Abandoned vehicle
- Environmental health enquiry
- Intruder alarm registration
- Noise complaint
- Animal remains removal request
- Litter in car parks - report
- Environmental information request
- Air pollution
- Health promotion enquiry
- Report a blocked drain
- Pest control enquiry
Dogs
- Dog waste bins - report a problem
- Dog fouling - request a clean up
- Report a dangerous dog
- Report dog fouling
- Stray dogs report
Food
- Food complaints: premises
- Food safety contact
- Food hygiene courses
- Food complaints - purchased items
Business
- Business support enquiry
- Commercial property or land enquiry
- Health and safety enquiry
- Health and safety complaint
- Licensed premises complaint
- Market trader registration
- Purchasing enquiries
- Register your details on the business database
- Taxi licensing enquiry including contacting us for an application pack
- Taxi complaint - about a taxi company
- Taxi complaint - about a driver
About the Council
- Pay council tax or housing rent or other council bill
- Access information
- Contact form
- Complaint form
- Council and democracy - enquiry form
- Elections enquiry
- Freedom of Information request
- Overview and Scrutiny Committee comments
- Postal/proxy voting application request
- Search feedback
- Website feedback
- West Lancs on Twitter
More
- Community safety enquiry
- Street lighting (link to LCC)
